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Payment Methods Policy

Prolancer Pty Ltd - ACN 115 942 357 – (“Prolancer”) sells Information and Communication Technology (ICT) products.

This policy contains the provisions that apply in respect of payments for products.

Policy

Terminology

In this policy the expressions “we”, “us” and “our” are a reference to Prolancer. The expressions “you” and “your” are a reference to our valued customers.

Currency

We accept payments in Australian Dollars only.

Stock Guarantee

We are not able to guarantee the availability of products when payments take longer that three (3) business days to clear.

We will not refund your payment if it took longer that three (3) business days to clear and the products are not available for immediate shipment and were available at the time we sent you an invoice for the products.

Remittance Advice

Please send a remittance advice to accounts@prolancer.com.au after making a payment. Your advice should include the following information:

  1. Invoice number
  2. Payment method
  3. Payment date
  4. Amount
  5. Your contact details (in case we have questions about the payment)

Payment Type Fee

Financial institutions may charge us a fee for some payment types. If this is the case for the type of payment that you choose to use to pay us, then we will charge you a payment type fee.

We clearly specify the payment type fee that apply (if so) to a payment method in this policy.

Direct Deposit

Direct deposit of funds to our account is the preferred, quickest and the no cost methods available to you to pay for products that you order from us.

Please use the invoice number as the payment reference (or sometimes called payment description) when making a direct deposit. This will help us match the payment to your invoice when the deposit appears on our account.

The datils of our bank account appear on our invoices.

Cash Payments

We do not accept cash payments over the counter unless we have agreed to accept a cash payment for your order.

Please avoid mailing cash. We will never ask you to do so.

Cheques

We accept bank and company cheques. Unfortunately, we do not accept personal cheques unless we have agreed to accept one for your order.

All cheques should be made to: Prolancer Pty. Ltd.

When paying by cheque, please mail the cheque together with the remittance advice to:

Accounts
2/34a Olive Street
Kingsgrove NSW 2208
Australia

Note cheques may take up to (ten) 10 working days to clear. The shipment of the products will be delayed until the cheque clears. We can not guarantee the availability of the products by the time cheques clear.

All costs associated with returned (dishonoured) cheques are your responsibility.

Credit Cards

We do not accept payments by credit cards. If you wish to pay by a credit card, then please use our PayPal payment option.

PayPal

We accept PayPal account payments and all major credit cards (through PayPal). When using PayPal to make a payment please use the following e-mail address: accounts@prolancer.com.au

A payment type fee of 3% applies to all PayPal payments. For example: if you need to pay us $100.00, then the fee will be $3.00.

Revisions

From time to time, we may change our policy on how we accept payments for products that we sell. Any changes to our policy will be published on our website. You should visit these pages from time to time to determine the current policy.

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